Strategic Branding in Mergers and Acquisitions
When organisations embark on mergers or acquisitions, they often focus primarily on financial metrics. However, the role of branding in these transformative processes is equally critical. Clearly defined brand strategy during a merger or acquisition is vital for a smooth transition and provides the clearest path to success. Research indicates that a significant percentage of mergers and acquisitions end up destroying shareholder value. To mitigate this risk, proactive brand evaluation becomes essential. By strategically assessing the relative value of each participating brand, organisations can improve their chances of success. Mergers and acquisitions offer a unique opportunity to clarify, strengthen, or even reinvent brands in the eyes of customers, employees, and investors.
During a merger or acquisition, organisations have four primary strategic branding options:
In this approach, the larger, ‘stronger’ brand absorbs the smaller, ‘weaker’ brand. It can also work the other way around, where a company with a poor reputation acquires a smaller company with a strong reputation. The merger can be positioned as an upgrade, leveraging the stronger brand’s reputation. While this generates excitement and perceived value, it may create a winner/loser mentality and affect employee morale.
Temporarily combining both names and brands can ease stakeholders through the transition. However, it may lengthen the process. Updating the weaker brand during absorption is also an opportunity.
Creating an entirely new brand for the merged entity allows a fresh start. It avoids biases associated with existing brands but requires significant investment in brand building.
Some organisations choose to maintain separate identities without significant changes. While this approach provides continuity, it may miss the chance to enhance brand perception.
Disciplined branding during a merger or acquisition ensures clarity for internal and external stakeholders. It communicates where the brand is headed, what changes are occurring, and what remains constant. Beyond financial metrics, incorporating brand metrics based on customer valuation is crucial. Assessing brand health rigorously improves the odds of a successful merger or acquisition. Ultimately, thoughtful brand evaluation contributes to the overall success of these transformative business endeavours.
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